02 · AI Products

AI in production,
not in slides.

We build AI products that solve real problems for real users — using foundation models from OpenAI and Anthropic, plus custom pipelines when general-purpose isn't enough.

What we deliver

Useful AI, shipped.

An AI demo and an AI product are different things. We build the second one — with evaluation, fallbacks, cost ceilings, and the unglamorous parts that make it usable on day 100.

01

LLM-powered features

Chat, summarisation, extraction, classification — built into existing products with proper streaming, retry, and rate-limit handling. No magic, just reliable behavior.

02

Agent workflows

Multi-step agents that call tools, read data, and take action. Bounded, observable, and rolled back when something goes wrong.

03

Voice & multimodal

Real-time voice (STT → LLM → TTS) and multimodal (image, document) pipelines. Sub-second response when latency matters.

04

Custom ML pipelines

When foundation models don't fit — fine-tuning, retrieval (RAG), embeddings, and small bespoke models. Trained on your data, hosted on your infrastructure.

How we work

Evaluate before you scale.

Most AI projects ship a demo and stall on edge cases. We design the evaluation harness in week one — so by the time the feature is in front of users, we already know what it gets wrong.

Step 01

Define the task

What is the model deciding, and how do we know it's right? Concrete examples, edge cases, and a written specification — before any prompt is written.

Step 02

Evaluation harness

A test suite that scores model outputs on real examples. Runs on every change. Without this, you're guessing.

Step 03

Build & iterate

Prompt engineering, retrieval, fine-tuning — whichever moves the eval score. Decisions tied to numbers, not hunches.

Step 04

Productionise

Streaming, caching, fallbacks, cost ceilings, and observability. The boring parts that decide whether the feature survives in production.

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